Radarcan extends the customer service business hours up to 24 hours per day for all worldwide customers around the world with different time zone to continue giving the best rated service about any inquires or questions required about our products when installing or simply for RMA's.The inquires can be requested by email to soporte@radarcan.com, filling in the below form or by fax +34 93 223 56 92. The request will be assigned to an agent and we will give you a response shortly.
 
         

HelpDesk

We will be glad to response to all your queries to approach our products and technology to your family, home or business.

                                                                        Customer Servicr Dept.

     
                           
       

All RADARCAN products are guaranteed for 2 years which cover any manufacturer defective.

Should you have any query regarding the use of your repelling device, or any support for a better installation, we recommend that you follow the next tips or get in touch with us.

   
                           
 

Basic tips to install the products of the serie ANTI .

Beside every product published in this web site you find the FAQ's which will be helpful to give you the solution to your queries.

Repelling devices are the safest, most convenient and practical way of combating disturbing animals. Use them as follows:

1) When using bettery-operated models, insert new batteries.

2) Place or plug in the repelling device in the area or room where     disturbing animals are to be found.

3) Once it starts working, watch how the light goes on.

4) Avoid the presence of obstacles (furniture, custains, clothing, boxes,     etc.) between the repelling device and the area to be protected, since     this could prevent the correct emission of the ultrasonic waves and     their bouncing off walls, floors and ceilings.

5) As a preventive measure, let the repelling device work on a     permanent basis, even once the problem has been eradicated.

    

Recommendations:

· DO NOT combine the use of the repelling device with poisons,   since their effects are contrary (repulsion as opposed to   attraction).

· Different types of repelling devices can be used in a single   area (for example, for both cockroaches and mosquitoes).

· Repelling devices have an indefine life-span. With proper care   and use, they will last longer.

· In large areas or those with a high presence of disturbing   animals, more than one repelling device may be needed.

· If cockroaches, rodents or ants are present, the larger number   of them during the first days of use of the device indicates that   they are leaving their hiding place and seek for a way out.
       

 

 

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